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CompUSA: Products & Services

CompUSA has long been a great place to get anything you need for computers and computer related products. Even though they did close down many of their retail stores, their online store has everything including computers, computer peripherals, software, televisions, video games, cell phones and much more. Their most popular categories are:

CompUSA: Company Background

CompUSA was founded in 1984 as Soft Warehouse Inc by Errol Jacobson and Michael Henochowicz. In 1991, they changed their name to CompUSA. In 2000, CompUSA was acquired by the Mexican retail company Grupo Sanborns and became a privately held company. In 2008, the company was then acquired by Systemax Inc, who still owns them today. You can contact their customer sales department at 1-800-COMPUSA (1-800-266-7872). At this time, they have a message on their website stating that they will become on December 31, 2012.

CompUSA: Customer Feedback & Reviews

CompUSA has good ratings and customer comments. You can see a full list of ratings and read customer comments on the following websites.

  • Google Checkout Reviews gives CompUSA an overall rating of 4.5/5 based on 1,502 customer reviews.
  • gives them an all-time rating of 4.44/5 based on 6,695 customer reviews and comments.
  • gives CompUSA a very good ranking of 8.15/10.
  • gave them an overall rating of 8.6/10.
  • also rated CompUSA a rating of 8.6/10 for likelihood of shopping there again.
CompUSA: Business Credibility & Trustworthiness

CompUSA is located in Miami, Florida. They are an accredited member of the Southeast Florida and Caribbean Better Business Bureau with an A rating. They have been an accredited member of the BBB since 2008. Their parent company, Systemax Inc is listed on the New York Stock Exchange under the symbol of SYX. Systemax Inc is also a Fortune 1000 company.

CompUSA: Website Popularity & Google Ranking

CompUSA has the following internet rankings.

  • shows them with a very good traffic ranking of #2,700 in the United States and a worldwide traffic ranking of #10,619 with a reputation number (sites linking in) of 4,195. Their audience is primarily men over the age of 35.
  • According to, CompUSA averages 476,512 unique visitors to their website per month.
  • Their Google Page Rank is 5/10.
CompUSA: Social Media Presence

You can follow CompUSA on their social media websites.

  • CompUSA has a good Facebook page with product news, coupons and sweepstakes including a drawing to win a Windows 8 Ultrabook and a tablet.
  • They are also on Twitter @CompUSA which has not been very active since March 2012.
  • You can also subscribe to their RSS feed for deal alerts.
  • TigerDirect has a Facebook page with more than 1 million likes and they are on Twitter @TigerDirect
CompUSA: Website Security & Safety

CompUSA uses the following methods to ensure safe transactions on their website.

  • They have an SSL certificate and are Norton Secured by VeriSign.
  • CompUSA uses the https secure internet connection at their checkout.
  • According to the Google Safe Browsing Tool, they are not a suspicious website. Of the 245 pages Google tested during the past 90 days, 0 pages resulted in malicious software being downloaded. 
CompUSA: Pricing & Packages

The prices at CompUSA are comparable with other computer and electronic stores. customers rated them 8.8/10 in the category of prices relative to other online merchants. Here are a few prices from CompUSA.

  • Samsung Galaxy Note 10.1 GT-N8013EAYXAR Tablet Costs $499. The cost at most other computer stores is also around $499.
  • HP ProBook 4530s A7K06UT Notebook PC costs $499.99 at CompUSA. The cost at other popular computer stores is between $499.99 and $514.99
  • HP Pro 3500 C9J96UT#ABA Desktop PC costs $379.99 at CompUSA.
  • HP Photosmart 6520 CX017A All-in-One Printer costs $119.99 at CompUSA. The cost at other computer stores is between $103.51 and $149.99.
CompUSA: Shipping Rates & Policies

CompUSA uses UPS as their main shipping carrier. Their shipping rates are determined by the weight of the shipment, your zip code or location and the type of shipping method you choose. They only charge once for shipping for the entire order, even if the order requires more than one box and or an item is backordered and shipped separately. They offer UPS ground, UPS second day ground and UPS next day air. All deliveries must be signed for. Their shipping policy makes no mention of shipping outside of the United States, but their checkout lists international shipping and other countries as an option. For more information, you can read their shipping policy

CompUSA: Payment Methods Accepted

CompUSA accepts the following credit cards for payment.

  • Visa
  • MasterCard
  • American Express
  • Discover Card
  • Diners Club International

CompUSA will also accept payment by PayPal, Bill Me Later, CompUSA preferred account and a wire transfer. They also use MasterCard SecureCode and Verified by Visa. They do not mention accepting checks or money orders. For more information, see their payment methods.

CompUSA: Returns, Refunds & Exchange Policy

CompUSA has a broad return and refund policy. Unless otherwise noted in the item listing, on the packing slip or receipt, many products can be returned for a refund or exchange within 30 days of the original purchase date. Tablets, desktop and laptop computers, camcorders, cameras, televisions, projectors and GPS devices can be returned within 14 days of the original purchase date. Other items like software, consumables and multimedia have their own refund restrictions. Please see their return policy for full details.

CompUSA: Product images & screenshots
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